Terms of Service

PT Wizard is a coaching app for personal trainers and other coaches ("coaches") and the people they train ("clients"). It is operated by Kamil Dabek ("PT Wizard", "we").

Postal address: Details are being added. Contact details are being added.

These terms apply when you create an account or use the app. If you are a coach, section 13 (data processing) also applies to the client data you keep in PT Wizard. How we handle personal data is in the Privacy policy.

• An account is for one person. Coaches sign up as a coach; clients sign up as a client, usually through their coach's invite link.
• You can log in with an email and password, with Sign in with Google, or with a username and password your coach set up for you.
• Keep your password to yourself. Tell us or your coach straight away if you think someone else used your account.
• You must be 16 or older to use PT Wizard.
• One account can be linked to more than one coach. Each coach only sees what you do with them.

One plan: €69 a month for up to 50 clients, with every feature in the app. You can pay monthly, or yearly at 25% off (€52 a month for the Business plan, billed yearly). The current prices are on the pricing page. Prices exclude VAT.

• Free trial. A new coach account starts with a 14-day free trial of the Business plan for up to 50 clients. No card is needed.
• Nothing is charged today. Paying for a plan is not open yet. When it opens, nothing is charged unless you add a card and agree to the price shown at that time. Settings, Plan and billing shows your plan and trial.
• Cancelling. Once paid plans start you can cancel at any time. The plan stays on until the end of the period you paid for.
• Client limit. Each plan covers a number of active clients. If you go over it, we ask you to move to a plan that fits. We never delete clients or lock their data because of the limit.
• Price changes. We tell you at least 30 days before a price change applies to you.

• Your coaching, programs and advice are yours. PT Wizard is a tool; it does not give medical, health or training advice and does not check yours.
• You decide what you collect about your clients and need a lawful reason for it. The app asks each client for explicit consent to health data (progress photos, daily feeling checks, voice notes, injuries) the first time they log in with you, asks again when it starts keeping a new kind, and records it per coach. Daily checks and voice notes cannot be saved without it.
• Only add people who agreed to be your clients, and keep their data to what you need to coach them.
• Keep your own login safe, and remove staff or clients who should no longer have access.

• PT Wizard is free for clients. You never pay PT Wizard anything.
• Your coach controls the coaching data you share with them (see section 13). You can download your data at any time from Account, Download my data.
• To stop training with a coach, ask them to remove you, or contact us. Your other coaches are not affected.
• Payments for sessions are between you and your coach. Today your coach records what you paid them. When card payments open, they go to your coach's own Stripe account and PT Wizard takes 0% of them.

Do not use PT Wizard to:

• break the law, or upload content you have no right to share;
• harass anyone, or upload sexual, hateful or violent content;
• upload another person's photos or health data without their consent;
• try to get into accounts or data that are not yours, test our security without permission, or overload the service;
• copy, resell or scrape the app or its exercise library.

Coaches own the programs, notes, texts and logos they add. Clients own their own data and photos. You give PT Wizard permission to store, copy and show that content only as needed to run the app for you and the people you share it with. This permission ends when the content is deleted, apart from backups, which roll off on the schedule in the Privacy policy.

PT Wizard, its design, code and exercise library belong to us. You may use them only through the app.

We work to keep PT Wizard running and your data safe, and we keep encrypted backups (the Privacy policy says for how long). We do not promise that the app is always available or free of errors, and features can change. When a change removes something you rely on, we tell you first.

• You can stop using PT Wizard and ask us to delete your account at any time.
• We may suspend or close an account that breaks these terms or puts other people or the service at risk. Where we can, we warn you first and tell you why.
• When a coach account ends, we keep their clients' data for 30 days so the coach can ask us for a copy, and clients can still download their own. After that we delete it, except backups, which roll off on their own schedule, and records the law makes us keep.

We are not liable for indirect losses, such as lost profit or lost clients, or for losses caused by how a coach uses the app or the advice they give. Apart from that, our total liability to a coach in any 12 months is limited to what that coach paid us in those 12 months.

Nothing in these terms limits liability that cannot be limited by law, such as for death or personal injury caused by negligence, or for fraud, and nothing here takes away your rights as a consumer.

We update the date at the top when these terms change. For a material change we email you at least 30 days before it applies. If you do not agree, you can stop using PT Wizard before then.

To be confirmed. If you are a consumer, you keep the protection of the law where you live.

This section is the agreement between you as a coach (the controller of your clients' data) and PT Wizard (your processor) required by Article 28 of the GDPR. It applies for as long as we hold personal data for you.

What we process, and why

• Subject matter and duration

  Details

  Running the PT Wizard app for your coaching business, for as long as your account exists and until the data is deleted under this section

• Nature and purpose

  Details

  Storing, showing, organising and sending data so you and your clients can book, train, track progress and stay in touch; backups and security

• People

  Details

  Your clients, people who book a free intro or ask for your guide (leads), and your staff

• Types of data

  Details

  Identity and contact details; bookings, credits and the payments you record; programs and training logs; weight and waist; progress photos; voice notes; daily check-ins (sleep, energy, stress, mood); intake answers

• Special category data

  Details

  Health data (GDPR Article 9): progress photos, check-ins, voice notes, injuries and health notes. The app asks each client for explicit consent for you

What we commit to

1. Your instructions. We process your clients' data only to run the app for you, as you set it up in your settings and through what you and your clients do in the app. If the law requires other processing, we tell you first unless the law forbids it.
2. Confidentiality. Only people who need access to run the service get it, and they are bound to keep it confidential.
3. Security. Connections are encrypted (TLS). Passwords are stored only as salted hashes. Every request for a progress photo or a voice note is checked against who is asking; other clients and other coaches get nothing. The database separates each coach's data with row level security, and backups are encrypted.
4. Sub-processors. You allow the providers listed in the Privacy policy. We tell you at least 30 days before adding or replacing one, and you can object; if we cannot meet your objection, you can end your account. Each provider is bound by data protection terms at least as strict as these.
5. Your clients' rights. We help you answer them: clients can download their own data and delete their own photos and voice notes in the app, and we export, correct or delete anything else, files included, on your request.
6. Breaches. We tell you without undue delay after becoming aware of a personal data breach that affects your clients, and aim to do so within 48 hours, with what we know and what we are doing about it. Proposed
7. Help with assessments. We give you the information you reasonably need for a data protection impact assessment or a question from a supervisory authority.
8. At the end. When your account ends we return your clients' data to you on request within 30 days; then we delete it, and backups roll off on the schedule in the Privacy policy, unless the law requires us to keep something.
9. Audits. We make available the information needed to show we meet this section, and answer reasonable audit questions in writing, on request.
10. Transfers. Your clients' data is stored in the EU where we can choose. Where a provider handles it outside the European Economic Area, we use the European Commission's standard contractual clauses or another safeguard the GDPR allows.

Contact details are being added.