FAQ
Questions, answered plainly.
How PT Wizard works for you and your clients today. Anything not built yet says Coming soon.
Getting started
How do I start?
Start the free trial, set your open hours, then send your invite link to a client. The trial is 14 days and needs no card.
Do my clients pay for PT Wizard?
No. Clients sign up free through your link and land in your client list. You pay one plan, €69 a month for up to 50 clients.
How do clients join?
You have your own invite link. A new client signs up through it and lands in your client list. You can also add a client yourself with a username and a starting password.
Is there an app to download?
Not in the stores yet. Clients add PT Wizard to their Home Screen from the browser. It opens like an app and sends session reminders.
Can I sign in with Google?
Yes. You and your clients can sign in with Google or with an email and password.
Booking and calendar
Can clients book and cancel by themselves?
Yes, inside the open hours, notice and cancel window you set. A session comes off their credits when they book. A late cancel counts as used unless you give it back.
Does it sync with Google Calendar?
Yes, both ways. Connect Google Calendar in Settings. Busy times in your calendar hide those slots from clients, and every session lands in your calendar.
Can I book a client into the same time every week?
Yes. Book for a client from your schedule, once or as a weekly series. You can move or cancel one session or the rest of the series.
Can new people book a free intro?
Yes. Your profile page shows your next free intro times. New people book one and land in Leads with their goal, ready to become a client.
Programs and workouts
Does the workout logger work without signal?
Yes. Each set saves on the phone first and syncs when the signal is back, so a basement gym does not stop the workout.
What goes into a program?
Weeks and days of exercises from a library of 148. Each exercise takes sets, a rep range, load, rest, RPE and a cue. Link two as a superset, duplicate a day or a week, and save it as a template.
Can I log a session while I coach it?
Yes. Start live from your day and log as you go. Finishing marks the booking done, uses the credit and makes a recap card for your client.
Progress and privacy
Who sees progress photos?
Only the client and their coach. Nothing is shared unless the client switches it on. See the privacy policy.
Can clients take their data with them?
Yes. Clients download their data from Account at any time.
Does it score bodies or shame missed days?
No. Progress is photos, weight, waist, personal bests and milestones. No body scores and no streak warnings.
Pricing and payments
How much does it cost?
One plan: €69 a month for up to 50 clients, with every feature in the app. See pricing.
What happens when the trial ends?
Nothing is charged, and nothing locks. Paying for the plan is not open yet. Settings shows how many trial days you have left.
Can I take card payments?
Not yet. Today you record payments (cash, Bizum, bank transfer) and they add sessions to the client's balance. Card payments and subscriptions with 0% platform fee are coming soon.
Can I use my own colour and logo?
Yes, on every plan. Pick one colour and upload a logo. Your profile page and your clients' app use them, and text stays readable whatever colour you pick.
For clients
I got a link from my coach. What now?
Open it on your phone and sign up. You are linked to your coach in the same step, and you can book your first session straight away.
Is PT Wizard free for clients?
Yes. Your coach pays for PT Wizard. You never pay PT Wizard anything.
Can I train with more than one coach?
Yes. One account can link to more than one coach. Each coach only sees what you do with them.
Coming from Harbiz? See the two side by side.
See it with your own clients.
Every feature is on from the first day. Set your hours and send your link to one client.
€69a month for up to 50 clients14 days free, no card needed. Clients join free.